Journal #6787

Raised hell at work today. Last night, I was doing pretty good at my new job doing the whole telemarketing thing. I could read the script and pitch the products at above average for a new guy. I was happy with my job and stuff, but at one point I got a whole 25 minutes of answering machines. Based on the chatter I heard around the room, we all had the situation. I turned to the lady next to me whom was very nice and chatted with between customers and I said, "I'm getting bored of answering machines." Then the manager stood and yelled "The newbie says he's bored! He thinks he's better than us!" I can understand that the nature of the beast is competitive and fast paced, but ridicule is unacceptable. Some black bitch had to rally the crowd and add "Get those numbers up newbie and maybe then you can earn to talk some smack!" A few others said some things I couldn't really hear, all this happened as I finally got a customer on the line. The next day, I talked to my trainer about it. She was abhorred by this occurrence and strongly suggested I talk to the main HR person up the in the office building. I went up there and she was really busy with some interviews. I left a message with the receptionist and went back down to talk to the trainer again about what my next move would be. At this point it was about an hour from my shift and I was thinking of calling in "sick" to get out of it. In 10 minutes, the trainer gossiped to another manager, which some people overheard, and so on until the consensus was that I must go up to the office and simply wait for the HR person to finish the interviews. They all knew and would accept it if I were to be late. I waited up stairs and after some time, the general night manager (who was sick the previous evening) caught wind of the situation. I described the situation for him and said if he was there and this happened, head would have rolled right then and there. But finding out that his floor managers were acting inappropriate behind his back was unnerving. He asked me if I was removed from the phone after my mental capacity was compromised, and I said no. This is a red flag and probably a breach of company policy and can be punishable under work related abuse laws and they knew I could sue at this point if the problem was not handled properly. He personally talked to the main HR person about the situation. People will become fired I am sure. However I stressed that I would be a great asset to the quality control department. The accepted my request and have me set down to restart training next Wednesday. Until then, I have time off. They also find that my situation and prior knowledge makes me uniquely qualified for the QC position.

Also, I got a haircut.