I can play Half-Life 2 fine (even with HDR, high dynamic range, and whatever else they put in), and my computer meets all of the system requirements. However, I haven't found any e-mail support. Also, I left XSI on to load but being so impatient, I only waited about 10 minutes or so. I'll try loading it on a friend's computer and see how it turns out. Thanks for all the help.