DOUBLE HOLY COW! I'm having a forum brainstorm! OK, here is what you HAVE TO DO! Completely ELIMINATE the Post a reply section. (Stay with me) Replace it with a Search button, and a one line edit box, with a friendly little caption like "What can we help you with?" or "Type in a few words about your problem:" Click -> Search results. At bottom of the results page is a link that says "Couldn't find what you were looking for? Click here to post a new topic"
Click->Post a new topic page opens up with the subject already filled in with whatever they searched for!
Benefits* include:
1. Slash duplicate posts by up to 83%
2. Never again read a post with a subject like "help meeeeee...." or "WTF!"
3. Forum users are gain an average of 3 intelligence points per post!
4. Veteran mappers are 98.5% less likely to commit suicide!
5. The list goes on...
All this can be yours for the low price of $19,999,999.95! We take PayPal!
*statistics compiled from a TWHL survey in the year 2160, then brought back in time by Captain Archer on one of his ludicrous time travel adventures.