The Whole Half-Life
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Journal #8040

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monster_urby
monster_urby
Posted 12 years ago2012-11-26 16:36:10 UTC
monster_urby monster_urbyGoldsourcerer
It's in no way professional, but whenever a client calls up because they have an error on their site, it is so tempting to completely over-react over the phone:

"Oh my God! What did you do!? I have never, in all my years as a web developer, seen a site fuck up so royally! This is a disaster. We're going to have to wipe it and start from scratch! Hell, we might need a new god damn server!"

Sigh. A man can dream.

3 Comments

bojidar4oto
bojidar4oto
Commented 12 years ago2012-11-26 17:59:18 UTC Comment #43856
Hah. Gotta calm down.
Taylor
Taylor
Commented 12 years ago2012-11-26 19:09:04 UTC Comment #43855
I hear you. I have the same feeling when some idiot takes the time to write a novel, demanding 15 cents worth of miscalculated delivery fees to be transferred back to his account. Customer support at its finest.
satchmo
satchmo
Commented 12 years ago2012-11-26 20:51:34 UTC Comment #43854
I have my share of unreasonable clients.

The best way to deal with them is to be excessively polite. Human nature makes it difficult to be rude at someone who is utterly polite.

It works out for everyone. They calm down, and it makes your day better too.

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