Monitor Asleep Created 15 years ago2008-12-10 03:47:01 UTC by satchmo

I finished building my new rig, and everything works fine, except that when I turn on the computer, the monitor does not turn on.

I cannot even manually turn on the monitor. The damn thing just wouldn't turn on.

Everything else runs fine, because I can hear the OS loading and the audio feedback is fine.

Every ten boots, the monitor would turn on. The strangest thing is that the problem is intermittent.

If I press the reset button, sometimes the monitor would turn on, but most of the times not.

What the heck?

I changed all sorts of settings on BIOS, but nothing works.

Any ideas?

Faulty video card?

It be that the monitor was damaged in shipping.

I was thinking it couldn't be the monitor because it does actually start up, and it responds after getting a signal a certain number of times... It's not just like a loose connection or something. But it could be the monitor too.

You didn't say the monitor was new though, I kinda just assumed you'd had it for a while.

Try a different monitor, or connect your computer to a TV.

Hmm, you should be able to turn on the monitor manually even if the computer isn't running, srry. I know mine, and every monitor I've ever come across, shows a box saying "No display adaptor" or something like that. So, if it's a new monitor, it's probably faulty.

Try a different monitor for the computer, and a different computer for the monitor. Use a different video cable if possible. A laptop would do fine. Just to see if the problem is the monitor or the computer. Try not to use a TV unless it uses the same output on the video card. Most cards have an S-Video out port and there's always the slim chance that it works, but the DVI port doesn't. Also, try unplugging and re-plugging the monitor power cable, while the computer is running.

In other words: eliminate the variables.

It's not a new monitor. The monitor still works fine with my old computer. In fact, that's what I am using now (my old computer, because the new rig has no display).

I'll see whether I can get my hands on another monitor.

I called EVGA support this morning, and they admit that it's a defective video card.

I am RMA right now.

Good thing you used EVGA. Best RMA service I've ever used.

Just don't send it back when they're doing their quarterly restocks. It'll take forever to get back.

I am getting my RMA through Newegg instead of directly with EVGA. In fact, the EVGA tech support dude told me to use Newegg, because Newegg has even better service.

Newegg promises a turn around time of 2-3 days.

I finally got the replacement GTX 260 last night. After I installed it, my new rig is now alive and breathing (literally, the case fans are super-efficient on the Antec 900).

Yay!

So it was a defective graphics card after all.

So it was a defective graphics card after all.

Graphic cards are very delicate things, they can get damaged by just about anything, heat, humidity, dust, static, rough handling during shipping, you name it. It's a good thing you were dealing with a reputable dealer.

I only buy from brand names--Corsair, Antec, EVGA, Gigabyte, etc.

The EVGA support guy actually admitted that its' a faulty card. How refreshing is that? Admitting their own product is broken?

they admit that it's a defective video card.

So they knew it was faulty and yet they shipped it? Kinda naughty if so.

I guess Santa won't be visiting EVGA this holiday.

Why in the world would they knowingly ship a faulty card? They're probably just aware it's a known problem.

Well there is always a possibility, that you will not return the faulty item.

Anyone who spends $250 on a defective graphics card and not return it would be an idiot.

But I guess there is no shortage of idiots in this world.