Wireless Card Woes; Help! Created 15 years ago2009-08-19 00:56:36 UTC by RotatorSplint

Heya Folks.

Just before the summer began, I bought myself an HP HDX 16t. All has been dandy, but about a week ago, a bizarre issue has appeared. At random intervals, the wireless card will simply turn itself off. Completely. Like, the little icon on the keyboard will turn red, telling me the card has been disabled, and I'll have to press it to turn the card back on. It won't be an issue for 30 minutes at a time; then it will decide to turn it self off 6 or 7 times in a 5-minute period.

As I'm sure you can understand, this is aggravating.

From the research I've done on the issue, a potential cause for the problem is when Windows (Vista/7) detects too many incoming connections, and turns off the wireless card for 'safety.' I have ensured my wireless card's drivers are fully updated, and have opened its settings in the Device Manager, making sure that the card won't be turned off to conserve power. Other than that, I have no idea what I can do to prevent this issue. HP support has been completely useless in resolving the issue, and although the card 'works,' losing my connection when I'm playing TF2 or voice-chatting with friends sucks. A lot.

Can anyone offer some other troubleshooting steps?

Thank yah.

I assume that you have checked the power cord and the plug already.

Have you checked Vista's Device Manager's page to make sure that the power saving option is turned off?

I am having a related problem where my DSL connection would be fine, except that I cannot load any web pages. I am about to give up and just buy a new router.