Thanks to everyone for the feedback so far. The main point of contention has been the definition of "offensive comments". I've looked around for alternate ways to phrase this so that it more clearly represents the intention behind those rules. I think that
Mozilla's community guidelines are less ambiguous than the Community Covenant, while still clearly explaining the things we want to avoid.
I don't plan on using all of Mozilla's document - it's very long. Currently our draft document has a 1 page summary, and the full details of the rules are 2 pages. It's still kind of long, but it's not too bad.
Instead of "offensive comments", Mozilla breaks this down into two specific categories:
- Personal attacks - these are attacks against an individual that are intended to demean or belittle somebody for their beliefs
- Derogatory language - specifically, these slurs and insults intended to harm individuals or cultures
Here's part of our current draft of the new sections to be added to the rules. They're mostly taken directly from Mozilla's document, with modifications to make it fit into TWHL a bit better.
First, in addition to the current 3 rules (be nice, no piracy, no spam), I would like to add one additional rule, called "be respectful and inclusive". The aim is to include others from other cultures and backgrounds. Mozilla makes it clear that we should try to avoid our own prejudices and discriminatory practices when interacting with the community. It goes on to explain that disagreements and differences of opinion are natural, but they must be approached in a respectful way.
Be respectful and inclusive
We all come from many cultures and backgrounds. Cultural differences can encompass everything from official religious observances to personal habits to clothing. Be respectful of people with different cultural practices, attitudes and beliefs. Try to eliminate your own biases, prejudices and discriminatory practices. Think of others’ needs from their point of view. Use preferred titles (including pronouns) and the appropriate tone of speech. Respect people’s right to privacy and confidentiality. Be open to learning from and educating others as well as educating yourself. It’s unrealistic to expect users to know the cultural practices of every ethnic and cultural group, but everyone needs to recognize that acknowledging and respecting cultures outside your own is necessary for positive interactions.
We may not always agree, but disagreement is no excuse for poor manners. Be open to different possibilities and to being wrong. Be kind in all interactions and communications, especially when debating the merits of different options. Be aware of your impact and how intense interactions may be affecting people. Be direct, constructive and positive. Take responsibility for your impact and your mistakes – if someone says they have been harmed through your words or actions, listen carefully, apologise sincerely, and correct the behavior going forward.
Here's the current draft of some modifications to the "be nice" rule that are relevant. We've made a few changes to this from the Mozilla document. The "personal attacks" section again reiterates that conflicts are natural, but must be handled respectfully without resorting to an attack on the individual. I've reworded "derogatory language" to "derogatory slurs or insults" to try and be very clear that we are talking about words that are designed to maliciously harm people of certain cultures or minorities. There is never an appropriate time to use these words on TWHL. We also have an explanation that accidents will occur, and are not against the rules if the behaviour stops after the user is corrected.
Be nice
No personal attacks
Conflicts will inevitably arise, but frustration should never turn into a personal attack. It is not okay to insult, demean or belittle others. Attacking someone for their opinions, beliefs and ideas is not acceptable. If you are unable to express your opinion without an attack on an individual, then you should not post that opinion at all.
No derogatory slurs or insults
Slurs and insults related to background, family status, gender, gender identity or expression, marital status, sex, sexual orientation, native language, age, ability, race, ethnicity, national origin, socioeconomic status, religion, geographic location, or other attributes are not acceptable.
This includes deliberately referring to someone by a gender that they do not identify with, and/or questioning the legitimacy of an individual’s gender identity. If you’re unsure if a word is derogatory, don’t use it. This also includes repeated subtle and/or indirect discrimination; when asked to stop, stop the behavior in question.
We understand that accidents will happen. We will not punish you for unintentionally insulting another person (for instance by using the incorrect pronouns), so long as you politely apologise and correct your mistake. If you feel you have been incorrectly penalised for a misunderstanding, feel free to contact a moderator for discussion.
If you're interested, please have a read of the draft rules above, as I think we've been able to redefine our intentions in a way that's less ambiguous. I would appreciate any feedback.